Privacy Policy
Last Updated: January 15, 2023
Introduction
At Blossmery Plant Doctor ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plant health analyzer service.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the service.
Information We Collect
We may collect several types of information from and about users of our service, including:
Personal Data
When you use our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:
- Email address
- First name and last name
- Usage data
Plant Images
When you use our image analysis feature, we collect the plant images you upload for diagnostic purposes.
Usage Data
We may also collect information about how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain our service
- Analyze plant images to provide diagnostic information
- Notify you about changes to our service
- Allow you to participate in interactive features of our service when you choose to do so
- Provide customer support
- Gather analysis or valuable information so that we can improve our service
- Monitor the usage of our service
- Detect, prevent and address technical issues
Data Retention
Plant images uploaded to our platform are stored for diagnostic purposes only and are automatically deleted after 24 hours. We retain other personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our service is at your own risk.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, update, or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
- The right to withdraw consent at any time, where we relied on your consent to process your personal information
To exercise any of these rights, please contact us at privacy@blossmery.com.
Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@blossmery.com
- By visiting the contact page on our website: Contact Us